← Back to Wilno

1. Introduction

Welcome to Wilno ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Username, email address, and profile picture (optional)
• Schedule Data: Your autopilot availability schedule (days and times)
• Connections: Friend connections and frequency preferences

2.2 Automatically Collected Information

• Usage Data: When you broadcast signals, join calls, and interact with friends
• Device Information: Device type, operating system, timezone, and app version
• Technical Data: IP address, browser type, and connection information
• Call Metadata: Call duration, start time, and participants (but NOT call content)

2.3 What We DON'T Collect

• We do NOT record or store your video or audio calls
• We do NOT access your contacts without permission
• We do NOT track your location
• We do NOT read your messages (there are no messages in Wilno)

3. How We Use Your Information

3.1 Core App Functionality

• Create and manage your account
• Connect you with friends when you're both available
• Send push notifications for autopilot matches and friend signals
• Display your profile picture and username to your friends
• Track call streaks and activity between friends

3.2 Autopilot Feature

• Match you with friends based on overlapping schedules
• Respect your frequency preferences (how often to match with specific friends)
• Send notifications when matches are found

3.3 App Improvement

• Analyze usage patterns to improve features
• Fix bugs and technical issues
• Monitor app performance and reliability

4. How We Share Your Information

4.1 With Your Friends

We share limited information with people you've added as friends:

• Your username and profile picture
• When you're broadcasting (available for a call)
• Your call streak count with them

4.2 With Service Providers

We use trusted third-party services to operate Wilno:

• Cloudflare: Hosting, security, and video infrastructure
• Push Notification Services: Apple Push Notification Service (APNs) for iOS
• Email Service: For account verification and recovery

4.3 We NEVER:

• Sell your data to advertisers or third parties
• Share your data for marketing purposes
• Use your data to train AI models
• Give access to your call content to anyone

4.4 Legal Requirements

We may disclose your information if required by law, such as:

• Complying with legal processes (subpoenas, court orders)
• Protecting rights, property, or safety of Wilno, users, or the public
• Detecting and preventing fraud or security issues

5. Data Storage and Security

5.1 Where We Store Data

Your data is stored on secure servers provided by Cloudflare. All data is encrypted in transit using industry-standard TLS/SSL protocols.

5.2 Video Calls

Video and audio calls use peer-to-peer WebRTC technology when possible. This means:

• Calls are encrypted end-to-end
• Audio and video streams directly between you and your friend
• We do NOT record, store, or have access to call content
• Only connection metadata (duration, participants) is logged

5.3 Security Measures

• Encrypted data transmission (HTTPS/TLS)
• Secure database access controls
• Regular security audits and updates
• Limited employee access to user data

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access: View what data we have about you
• Update: Change your username, email, or profile picture
• Delete: Remove your account and all associated data
• Export: Request a copy of your data

6.2 How to Delete Your Account

You can delete your account at any time:

1. Open Wilno app
2. Go to Settings (Profile tab)
3. Scroll to "Legal" section
4. Tap "Delete Account"
5. Confirm by typing your username

When you delete your account, we permanently remove:

• Your profile information (username, email, profile picture)
• All friend connections
• Your autopilot schedules
• Call history and streak data

6.3 California Privacy Rights (CCPA)

If you're a California resident, you have additional rights:

• Right to know what data we collect and how we use it
• Right to delete your personal information
• Right to opt-out of sale of personal information (we don't sell data)
• Right to non-discrimination for exercising your rights

6.4 European Privacy Rights (GDPR)

If you're in the EU/EEA, you have rights under GDPR:

• Right to access, rectify, or erase your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with supervisory authority

7. Children's Privacy

Wilno is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete it.

8. Push Notifications

We send push notifications for:

• Autopilot matches (when friend schedules overlap)
• Friends broadcasting signals
• Account verification and recovery

You can disable notifications in your device settings at any time. Note that disabling notifications will affect autopilot functionality.

9. Cookies and Tracking

Wilno uses minimal tracking:

• Essential Cookies: Session management and authentication
• Local Storage: App preferences and settings
• No Analytics Cookies: We don't use third-party analytics or advertising trackers

10. International Data Transfers

Your data may be transferred to and stored in countries outside your residence, including the United States. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

11. Data Retention

We retain your data only as long as necessary:

• Active Accounts: Data retained while account is active
• Deleted Accounts: Data permanently deleted within 30 days
• Call Metadata: Retained for 90 days for debugging and improvement
• Legal Requirements: May retain certain data longer if required by law

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will:

• Update the "Last Updated" date
• Notify you via email or in-app notification
• Post the new policy at https://wilno.app/privacy

Continued use of Wilno after changes constitutes acceptance of the updated policy.

13. Third-Party Links

Wilno may contain links to external websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

15. Legal Basis for Processing (GDPR)

For EU/EEA users, our legal basis for processing your data:

• Consent: Account creation, profile pictures, autopilot schedules
• Contract Performance: Providing video call services, friend connections
• Legitimate Interest: App improvement, security, fraud prevention
• Legal Obligation: Compliance with laws and regulations