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Support

Need help? Find answers below or reach out directly.

Still stuck?

Email us — we'll get back to you within 24 hours.

support@wilno.app

Getting Started

Open Wilno and enter a username and email address. No password needed — your account is created instantly.
Tap the search icon, type your friend's exact username, and tap Send Request. Once they accept, they'll appear in your Friends tab.
On the home screen, press and drag your avatar upward until you see Release to Launch, then let go.
When a friend launches a signal you'll get a push notification. Tap it, then tap Send Signal next to their name.

Calls

Yes. Calls start as audio. Once connected, tap the camera icon to switch to video.
Try these steps:
  1. Check your internet connection (WiFi or 5G)
  2. Check that Wilno has microphone and camera permissions in iPhone Settings
  3. Force-quit the app and reopen it
  4. Still stuck? Email support@wilno.app
Yes. Wilno does not record or store call content. See our Privacy Policy.

Autopilot

Autopilot lets you set a weekly schedule and Wilno automatically launches your signal during those times.
Go to the Friends tab, tap the calendar icon next to any friend, pick days and time window, then tap Activate Autopilot.
Open the scheduling sheet and tap Cancel or deselect all days.

Account

  1. Go to the Settings tab (gear icon)
  2. Scroll to the Legal section
  3. Tap Delete Account
  4. Confirm by typing your username
Email support@wilno.app with the username and a brief description.